WELCOME to Koh Tao
is a private world-class resort perched on a peninsula in the Gulf of Thailand.
Meta Support
1. Overview
- Meta Support Ticket ID: 1226523528527295
- Request: Recover the hacked and disabled Facebook account (https://www.facebook.com/saidaeng.gsa) and restore ownership of the Sai Daeng Resort Facebook page (https://www.facebook.com/saidaengresort). If it’s not possible to recover my Facebook account, please transfer the ownership of my Facebook page to https://www.facebook.com/raonyb, along with the ad account ID 492073347957007.
2. Background and Incident Details
- Meta Support Ticket ID: 1226523528527295
- Hacked and Disabled Account URL: https://www.facebook.com/saidaeng.gsa
- Account registered email: [email protected]
- Affected Page URL: https://www.facebook.com/saidaengresort
- Affected ADS ID: 492073347957007
- Date of the incident: August 31, 2024
Description of Incident: My personal Facebook account, which is the sole administrator of the Sai Daeng Resort Facebook page, was hacked. The hacker connected it to an Instagram account (@insolublestabbing33307) that violates Instagram’s community guidelines. As a result, my Facebook account was disabled. The hacker gained access to my Facebook page, removed all admins, and deleted all posts on our resort’s page. Additionally, they initiated an appeal for account deletion, blocking me from submitting my own appeal.
4. Actions Taken
- Attempted account recovery via facebook.com/hacked but was unable to proceed since the account is disabled.
- Attempted to appeal the deletion but was blocked due to the hacker’s prior appeal.

5. Specific Assistance Requested
- Recover the hacked Facebook account and revoke unauthorized access.
- Restore the Sai Daeng Resort Facebook page to its original state.
- Implement security measures to prevent any further unauthorized actions or posts.
6. Additional Notes
- I am confident that no Meta policies have been violated on my part.
- This incident is damaging to our resort’s reputation and could mislead our audience.
Please prioritize this case to prevent further harm to our brand.